Can't find what you're after?
Email hello@rentaliq.com.au or call 1800 658 324.
Most renters complete the process in five to ten minutes, including the bank connection.
No. Rental IQ runs in your browser on your phone, tablet or laptop.
Your bank's Customer Reference Number (CRN). Some banks call this a Customer ID. You'll find it in your mobile banking app, usually under your profile. You'll also need your date of birth, your current address, and the address of the property you're applying for.
Yes. You can generate the report against any target rent, and apply it to actual properties later.
AUD $19.95, including GST. Once. No subscription.
Three months from the date it's generated.
Yes. That's the whole point. One report covers every application you make in those three months.
No. Refreshes within the three-month window are free.
See our Refund Policy. If something's gone wrong, email refunds@rentaliq.com.au.
No. The connection happens through your bank's own consent screen, via our accredited Open Banking partner Basiq. We never receive your username or password.
No. Rental IQ is not a credit check and does not interact with credit bureaus.
A view-only link to your single-page report. Recommended weekly rent range, verified income and expenses, the accounts you chose to include, and a verification block. They cannot see your transactions, your bank statements, or accounts you didn't include.
Email privacy@rentaliq.com.au. We process deletion requests within 30 days. You can also revoke your bank consent at any time directly through your bank or through Basiq.
In Australian data centres, encrypted in transit and at rest, under Australia's Consumer Data Right framework.
No. Rental IQ is free for property management offices. Renters pay $19.95 to generate their own report.
Reports arrive as a PDF and a view-only link, which you can attach to any application file in your existing CRM. Deeper integrations are on the roadmap. Talk to us about your stack at the demo.
Each report carries a 6-digit code and QR code. Enter the code (or scan the QR) at our verification page to confirm the report is real, current, and belongs to the applicant.
Call us directly: 1800 658 324. We'll investigate.
Each applicant generates their own. Rental IQ then combines them into a Group Summary cover page, with each individual's report behind it.
Yes. Each applicant generates their own verified report.
Every applicant in the group needs to generate a report. If one applicant won't or can't, the group submits as a partial application, and the property manager will see that one applicant's affordability is not verified.
Rental IQ operates as a CDR Representative of Basiq, an Accredited Data Recipient under Australia's Consumer Data Right framework. We're listed on the ACCC's CDR Register.
A credit check looks at past credit behaviour. Rental IQ looks at current affordability. More on the differences →
Our team is here to help — reach out and we'll get back to you.
